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Cookie Policy

This Cookie Policy applies to the website https://www.velcaya.com, operated by Biz Caribe sp. z o.o., and explains how cookies and similar technologies are used.

1. What are cookies?

Cookies are small text files stored on a user’s device when visiting websites. They allow a website to remember information about a user’s visit.

In addition to cookies, tracking pixels and device identifiers may also be used.

2. Categories of cookies and tools used

2.1 Strictly necessary cookies

Purpose: ensuring the proper functioning of the Website, including session management, property search, booking process, CSRF protection and storing cookie consent preferences.

Legal basis: these cookies do not require consent, as they are necessary to provide the service.

  • cookieLawInfoConsent – stores cookie preferences; retention period: 1 year
  • PHPSESSID / session_id – session management; retention period: browser session
  • _csrf – form protection; retention period: session

2.2 Analytics cookies (Google Analytics)

Purpose: collecting anonymous information about Website traffic, including the number of visits, traffic sources and user behaviour.

Legal basis: consent provided through the cookie banner.

  • _ga – Google Analytics user identifier; retention period: 2 years
  • _ga_XXXXXXXX – GA4 session identifier; retention period: 2 years
  • _gid – distinguishes users; retention period: 24 hours

Data is anonymised.

Provider: Google LLC (USA). International data transfers are carried out on the basis of Standard Contractual Clauses (SCCs).

2.3 Marketing and advertising cookies

Purpose: remarketing, personalised advertising and campaign performance measurement.

Legal basis: consent provided through the cookie banner.

Meta Pixel (Facebook / Instagram):

  • _fbp – browser identifier; retention period: 3 months
  • _fbc – records an advertising click; retention period: 3 months

Provider: Meta Platforms Ireland / Meta Platforms Inc. (USA). International data transfers are carried out on the basis of Standard Contractual Clauses (SCCs).

[TO BE COMPLETED: Google Ads – gcl_au; TikTok Pixel; other tools, if used]

2.4 Functional cookies

Purpose: remembering user preferences, such as language, currency and recent searches.

Legal basis: consent or legitimate interest, as applicable.

3. Cookie Consent Banner (Consent Management Platform)

When visiting the Website for the first time, users are shown a cookie consent banner informing them about the use of cookies.

The banner must include:

  • information about the use of cookies and their purposes,
  • an “Accept all” button,
  • a “Reject non-essential cookies” button, allowing only strictly necessary cookies,
  • a “Manage preferences” button providing detailed settings for each cookie category,
  • links to the Cookie Policy and Privacy Policy.

IMPORTANT: Google Analytics and Meta Pixel scripts may only be loaded after the user has provided consent for the relevant cookie category. Non-essential cookies must not be loaded before consent has been given.

Consent may be withdrawn at any time through the “Cookie settings” button available in the Website footer.

4. Managing cookies through your browser

Users can also manage or disable cookies through their browser settings:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security
  • Safari: Preferences → Privacy
  • Edge: Settings → Privacy, search and services

Disabling all cookies may prevent certain Website features from working properly, including property searches and bookings.

5. Third-party cookies

The Website may include third-party content and services, such as Google Maps, embedded YouTube videos and social media buttons.

These services may set their own cookies in accordance with the privacy and cookie policies of their respective providers.

6. Contact

For any questions regarding cookies, please contact:

hello@velcaya.com

Biz Caribe sp. z o.o.
ul. Radziwie 7 m 268
01-164 Warsaw, Poland

7. Changes to this Cookie Policy

Last updated: 1 June 2026.

The current version of this Cookie Policy is available at https://www.velcaya.com.